Terms of Service
To protect your legal rights, please read these terms carefully when you purchase KuaiVPS products and services.

Thank you for your interest in KuaiVPS!

Please make sure that you have fully read, understood and accepted all the contents of this agreement before you register as a user of this website, otherwise, you have no right to use this service. Once you choose "Agree" and complete the user registration or have used this service, it is deemed that you agree to follow all the provisions of this agreement and related agreements and rules. This agreement applies to any KuaiVPS products and services, including upgrades and updates of any services used by users.

This service content and usage rules

This service refers to the data center infrastructure and related services provided by the company based on the KuaiVPS service website (https://www.KuaiVPS.com) to users, including but not limited to cloud computing services, physical server rental/hosting, and DDoS attack protection services . The specific service products and content are subject to the KuaiVPS service website and the relevant service rules applicable to it when purchasing specific services, including but not limited to specific agreements, instructions, introductions, etc.

In order to effectively protect your legal rights and interests in using this service, you must have understood and agreed to accept the following rules:

The company has the right to unilaterally adjust, change, and revise the relevant rules of this service, and such changes or modifications will take effect immediately once they are posted on this website. Your use of this website or related services after such changes or modifications shall be deemed to have accepted the latest revised version of this agreement. If you do not agree to abide by the latest revision of this agreement, please do not continue to use this website or this service.

The service rules should be based on the specific page prompts when you use the service. Your agreement and compliance with the service rules are the prerequisite for your use of the service.

The company will notify you of the progress of the service and the operations you should perform by e-mail, site information, etc., but the company does not guarantee that you can receive or receive such emails or notifications in a timely manner, and the company does not bear any consequences for this . Therefore, you should log in to this website to check and perform related operations in time during the service process. The company is not responsible for any disputes or losses caused by your failure to check in time or fail to complete the relevant operations in time.

The company is a neutral data center infrastructure and other services and related technical support service providers. When you use this service through the KuaiVPS service website, you may use products or services from third parties; when you choose to use such third parties Products or services may also be subject to third-party agreements regarding their products or services. Based on your rights, obligations, and responsibilities arising from the use of such third-party products or services, it will be limited to you and the third party providing such products or services. Between the three parties; and you understand or confirm that when using such third-party products or services, you will not do any behavior that violates this agreement and KuaiVPS related agreements and rules or damages the legitimate interests of the company.

When you use this service, the company has the right to charge you service fees in accordance with the corresponding service charging rules, including but not limited to related introductions, orders or related agreements. The company has the right to formulate and adjust service tariffs. The specific service tariffs are subject to the amount of charges listed in the order and related agreements when you use the service; if you and the company reach another written agreement at that time, the written agreement will be used The agreement shall prevail.

When you violate relevant laws, regulations and/or this agreement and related agreements and rules, the company has the right to choose to suspend or terminate the provision of this service to you in whole or in part.

Account

Before using this service, you must first register and obtain an account on this website (https://www.KuaiVPS.com) provided to you by the company. You agree and guarantee:

You should be a natural person, legal person or other organization with full capacity for civil rights and full capacity for civil conduct, and be able to bear corresponding legal responsibilities in accordance with relevant laws, regulations and provisions of this agreement.

The user information you filled in during registration should be true, accurate, complete, and timely, and it should be guaranteed that the company can get in touch with you through the contact information you filled in; if the information or information you provide is incorrect, inaccurate or inaccurate True, KuaiVPS has the right to refuse or choose to suspend or terminate the provision of services to you.

You should be responsible for all the consequences caused by the wrong or not timely update of the contact information you provided to the company, as well as the security and stability problems of the e-mail address you used to receive KuaiVPS mails, including but not limited to this. Your failure to receive KuaiVPS related notices in time has caused the service to be terminated, suspended, changed, or other consequences and losses.

If you are a legal person or other organization, and you register through an authorized representative, the company will treat these authorized representatives as your legal authorized persons, provided that the identity materials and information required during registration have been provided; The premise of attention, the company is not responsible for reviewing the authenticity and consequences of such authorized actions, but the company believes it is necessary or in accordance with relevant laws and regulations, and the requirements of the competent authority, the company has the right to continue to ask you to provide relevant authorization Data and information.

You are fully responsible for all operations and speeches performed on the registered KuaiVPS account and password. You agree:

The company recognizes your instructions through your user name and password. All operations you perform through your user name and password are regarded as your own operations, instructions, and cannot be withdrawn or revoked. You should perform such operations on KuaiVPS based on the provision of services. , Instruct to take responsibility for the consequences.

Do not use temporary mailboxes, shared phone numbers, and other mailboxes or phone numbers shared with others to register for KuaiVPS website accounts. You are solely responsible for the loss of account stolen, data loss and other related legal liabilities caused by the use of temporary mailboxes and shared phone numbers to register accounts.

Please take good care of your username and password, and ensure correct and safe use. You are solely responsible for the losses and related legal responsibilities caused by the disclosure of the password.

Unless in accordance with legal provisions or judicial judgments and rulings, and with the consent of the company, your registered KuaiVPS account is non-transferable, non-gift, and non-inheritable, except for the property rights and interests related to the KuaiVPS account.

If you find that anyone has fraudulently used or misappropriated your account and password, or any other unauthorized use, you agree to notify the company in an effective manner immediately and request the company to suspend related services related to the account. At the same time, you understand that it takes a reasonable period of time for the company to take action on your request, and the company does not assume any responsibility for the instructions that have been executed before the above actions are taken and the losses caused to you.

The company fully respects the privacy of Hengchuang users' personal information, and will protect the safety and reliability of your user information in accordance with the requirements of applicable laws and regulations, and abide by the principles of lawfulness, fairness and necessity when collecting and using your user information. At the same time, the company promises that we will adopt corresponding security protection measures to protect your user information in accordance with the mature security standards of the industry. You confirm and agree that once you agree to this agreement or use this service, you agree to the company's collection, use and disclosure of your personal information in accordance with this agreement.

Your rights and responsibilities

You have the right to use your KuaiVPS account to log in to the KuaiVPS service website in accordance with this agreement, use the Hengchuang services you purchase, and obtain the technical support provided by KuaiVPS for such services. For details of the service content, please refer to the KuaiVPS related product introduction.

You must guarantee that when you use KuaiVPS services, you will comply with national, local laws and regulations, industry practices, and social public ethics, and will not use the services provided by KuaiVPS to store, publish, or disseminate the following information and content:

Any content (information) that violates national laws, regulations and policies;

Political propaganda and/or news information that violates state regulations; information that involves state secrets and/or security;

Feudal superstition and/or obscene, pornographic information or information that instigates crime;

Information that violates national ethnic and religious policies; information that hinders the safe operation of the Internet;

Information that infringes on the legitimate rights and interests of others or other information or content that is harmful to social order, social security, and public morals, or links to these content and information;

Publish, transmit, and disseminate unwelcome or unsolicited e-mails, electronic advertisements, or e-mails containing obscene, pornographic and other harmful information.

At the same time, you promise that you will not provide any convenience for others to publish the above-mentioned information content that does not comply with national laws, regulations, policies, or this agreement, including but not limited to setting URLs, banner links, etc.

You acknowledge that KuaiVPS has the right to terminate the provision of services to you and not refund any money when you violate the above agreement. If you cause losses to KuaiVPS or a third party due to the above actions, you should compensate.

You respect the intellectual property rights and other legal rights of KuaiVPS and other third parties. KuaiVPS reserves the right to terminate the provision of services to you without refunding any money if you infringe on the legal rights of KuaiVPS and other third parties.

You must guarantee that when using KuaiVPS services, you shall not engage in acts including but not limited to the following, and shall not facilitate such acts:

Log in to accounts or servers that are not authorized or authorized to access, and access or obtain unauthorized service data in any way;

Attempt to detect, scan or test vulnerabilities in any system, subsystem or network, as well as interfere with, intercept or invade any system, data or information data.

Falsify, intrude, modify or otherwise destroy or violate the security authentication measures without proper authorization;

Interfere with any user, host, or network service, including but not limited to using methods such as overloading, "malicious data traffic", "mail bombing" or "crashing" on any computing system;

Any misuse of Hengchuang resources, including but not limited to transmitting any other similar software or programs containing viruses, Trojan horse programs, worms, time bombs, cleaners or other programs that are intended to destroy, disrupt or damage the system, website or service functions;

Any interference or attempt to interfere with the normal operation of any product or any part or function of KuaiVPS;

Use technology or other means to destroy and disrupt the websites and services of KuaiVPS and other users of KuaiVPS.

As server hard disks and storage devices are mechanical objects, even in a hardware RAID10 environment, there is no guarantee that they will be 100% free from any failure. Therefore, you are responsible for the security of the data in the server's hard disk, and you must perform data backup regularly;

KuaiVPS will not be liable for compensation for data loss due to hardware failure or customer abuse, but it shall do its best to assist users in restoring data and solving problems. If customer data is lost due to KuaiVPS staff's operating errors or other reasons, we will actively negotiate with users, restore data, and provide users with a satisfactory compensation plan based on the specific situation.
If you use the non-DDoS protection server products provided by our company, you are subject to frequent or large-scale DDoS attacks due to your business. You must agree that KuaiVPS has the right to choose to suspend account access, suspend or terminate the service to you and not refund any money in the case of the above-mentioned behaviors; if you cause losses to KuaiVPS or third parties due to the above-mentioned behaviors, you should compensate .

You understand and agree that if the company discovers on its own, in accordance with the requirements of relevant regulatory authorities or complaints from relevant right holders, that you have violated relevant laws and regulations or the agreement regarding your obligations under this agreement and relevant rules, the company has the right When necessary, one or more of the following measures shall be taken according to the specific situation and related requirements:

You are required to delete or modify the content immediately;

Directly delete and block relevant content;

Suspend some or all of the services you use;

Terminate the service you use;

Terminate all cooperation. The consequences and responsibilities resulting therefrom are borne by you, and you should compensate for losses caused to KuaiVPS (including but not limited to administrative penalties imposed by any administrative authority on the company, etc.).

KuaiVPS rights and responsibilities

KuaiVPS shall provide you with qualified products, services and after-sales support based on the service you choose and the payment status.

KuaiVPS provides operation and maintenance of the services it provides (including hardware, network, electricity, etc.). You should ensure the applicability, security and stability of your own network and equipment, and you cannot use this agreement in whole or in part because of this. You shall bear the responsibility for the losses caused by KuaiVPS, and the provisions of this article shall not affect KuaiVPS’s enjoyment of relief measures in accordance with other express provisions of this agreement or related provisions of laws and regulations. .

KuaiVPS will maintain, upgrade, cut or migrate its service products when necessary. KuaiVPS will notify you by email or in-site message before performing the above operations. You should cooperate in accordance with such notifications. For those who do not cooperate with such maintenance Any adverse consequences caused by, upgrade, cutting or migration are your own responsibility.

KuaiVPS promises to take external confidentiality measures for your business data and other information, not to disclose your information to third parties, and not to authorize third parties to use your business data and other information, unless:

It shall be provided in accordance with the provisions of laws and regulations;

Administrative, judicial and other competent authorities require KuaiVPS to provide;

You agree to provide KuaiVPS to third parties;

Submitted by KuaiVPS to resolve the reported incident and file a lawsuit;

KuaiVPS must be submitted for necessary reasonable actions to prevent serious illegal acts or suspected criminal acts.

KuaiVPS has the right to use your personal data because you provide more complete and advanced services. You and KuaiVPS both know and agree that the data that you store, distribute, and process through other methods using the Hengchuang service belongs to your private business data (ie, "your business content"). KuaiVPS emphasizes the maximum protection of your business content. Without your authorization or the requirements of laws, regulations and relevant regulatory authorities, KuaiVPS shall not view, use or distribute your business content to third parties; according to your agreement with KuaiVPS , Store your business content in the data center of your choice. However, you also understand and agree that during the KuaiVPS service process, your business content may be migrated due to the needs of operation, maintenance or upgrade. Such migration of your content and related data is necessary for KuaiVPS to provide technical services. Does not constitute an infringement of your privacy and confidential information.

KuaiVPS has the right to directly deduct related service fees from your account balance in accordance with the provisions of this agreement and other related agreements and rules, and according to your use of the service.

KuaiVPS reserves the right to suspend access to your account, suspend or terminate the provision of services to you and destroy resources and data when you violate national or local laws and regulations or violate this agreement and other related agreements and rules, and in any case, KuaiVPS is not responsible for any indirect, incidental, special and subsequent damages.

Limitation of Liability

When the KuaiVPS system fails to operate normally due to the following conditions, and you cannot use the service, the company shall repair it by itself or in cooperation with other relevant agencies in a timely manner, but this does not constitute a breach of contract by the company, and the company will give you (and/or the third The three parties) shall not be liable for compensation. This situation includes but is not limited to:

During the maintenance period, such maintenance includes, but is not limited to, the company’s regular or irregular inspections, maintenance, and upgrades of the service platform or related equipment; the failure of data transmission caused by the failure of the telecommunications equipment caused by the basic telecommunications operator, including But it is not limited to the technical adjustment of the telecommunications sector, the destruction of telecommunications (and/or power) lines, and the telecommunications (and/or power sector) installation, transformation, and maintenance of telecommunications networks (and/or power resources);

Due to force majeure factors, including but not limited to typhoons, earthquakes, tsunamis, floods and other natural disasters, power outages, strikes, turmoil, wars, terrorist attacks, government actions, the promulgation and adjustment of relevant laws, regulations and policies, etc., the company's system is obstructed and cannot be implemented. Business

Due to network security incidents, such as hacker attacks, computer viruses or other malicious programs, the company’s system is obstructed and cannot be executed;

Service interruption or delay caused by other issues such as bank system delays;

Other circumstances that are not due to the fault of the company, beyond the control of the company or reasonably foreseeable.

The company only assumes corresponding responsibilities within the scope of responsibilities listed in this agreement.

The company only provides operation and maintenance for the Hengchuang service itself. You should ensure that your own equipment, network, etc. are safe, stable, and have the necessary conditions for opening KuaiVPS service products. If you cannot provide the above necessary conditions, the book you purchased If the service cannot be provided, delayed or caused defects in the service, the company shall not bear the responsibility or loss caused thereby. In this case, the company's responsibility to provide services is delayed accordingly. If you cannot eliminate the obstacles caused by yourself within a reasonable period of time, the company has the right to terminate this agreement, and you should compensate for the loss of the company.

You agree that if the company has no major negligence or fault, you do not need to be responsible for the delay, error or omission of data transmission when you use this service, and the losses caused thereby.

The company is not responsible for the losses of third parties (including but not limited to your end users) who indirectly receive the services of the company through you.

Third-party services (including but not limited to third-party applications based on the KuaiVPS service website) are provided directly to you by other natural persons, legal persons or other organizations, and you shall bear the responsibilities and risks caused by your use of third-party services.

The company does not provide any intellectual property guarantees and quality guarantees for non-company software, and will not be liable for any losses that directly or indirectly cause you to lose due to such software.

Where permitted by law, the company shall be liable for any indirect, punitive, special, and derivative losses related to or caused by this agreement (including loss of business, loss of income, loss of profit or loss of other economic benefits) , No matter how it is generated, whether it is caused by a breach of this agreement (including breach of warranty) or by infringement, it shall not bear any responsibility.

Except as expressly stipulated in this agreement, under any circumstances, the total amount of liability for breach of contract assumed by the company for this agreement shall not exceed the total amount of service fees that have been collected from you this year.

You understand and agree that KuaiVPS services are provided in accordance with the status quo that can be achieved with existing technology and conditions. The company does not guarantee that the services provided are flawless; therefore, even if the services provided by the company have flaws, if the above-mentioned flaws are unavoidable by the industry's technical level at the time, it will not be regarded as a breach of contract by the company, and you agree to The company jointly negotiates and seeks solutions to the above-mentioned problems.

transaction

Except as otherwise agreed in the rules of certain products and services of KuaiVPS, all KuaiVPS services are in the form of prepayment, and you should pay the amount listed in the order or other agreements in time and in full to ensure the smooth use of this service.

If you fail to renew the service due to the expiration of the product and service, and the service is not renewed in time and in full within 3 days, the company has the right to immediately terminate your product service after the expiration of the period, and use the resources and data Destroy all, once such destruction is started, it cannot be resumed.

Based on the needs of market changes, promotion strategies and business adjustments, KuaiVPS has the right to adjust product and service sales prices or activity prices on a regular or irregular basis. When the sales prices of products and services change, they are only applicable to new orders and cannot be applied to any existing orders or services in use. KuaiVPS reserves the right to modify the product system and sales price at any time without notifying users.

Refund policy

The company wholeheartedly provides the best quality service and fully respects your right to choose whether to accept this service. You must be aware and agree that if the Hengchuang products and services you use include a fixed service period, and you unilaterally request to terminate the cooperation before the expiration of the fixed service period, you must be within the applicable product and refund period specified in this policy Refunds are only available after the application is made. Some products have different refund policies or requirements, and some of them cannot be refunded under any circumstances.

During the refund period, you can cancel the product at any time, but only within the specified time range (if any) of the following products. You can request a refund from KuaiVPS customer service before the refund ("transaction date" refers to the purchase of any product or service or accept any Date of renewal):

Cloud virtual host (including new cloud host, exclusive version of new cloud host, enterprise cloud host, PHP cloud host) refund period: within 7 days after the transaction date.

Cloud computing service (including Hong Kong cloud server, US cloud server and other related products) refund period: 7 days after the transaction date.

The following products and services cannot be refunded, but you can continue to use these products and services until the fixed service period expires:

Domain name products;

Server rental (including Hong Kong server rental, US server rental, South Korea server rental);

DDoS high-defense products (including Hong Kong high-defense servers, American high-defense servers, and high-defense IP);

Any product that has obtained and used promotions, specials, discounts, gifts and other preferential measures;

Any product other than the refundable products listed in this refund policy.

For the first purchase of KuaiVPS products and services, if a refund is required, the money will be returned to your payment source account; when you purchase KuaiVPS products and services for the second time or multiple times, if a refund is required, the money will be returned to your The KuaiVPS website account can be used to purchase and renew other KuaiVPS services.

If you act provocatively, abusively, aggressively, rudely or threatening KuaiVPS staff, the company will issue a warning. If the customer does not stop such behaviors, your account, products and services may be suspended or terminated and no refunds will be given. Any consequences and responsibilities arising therefrom shall be borne by you.

If you encounter problems such as network failures or unavailability of the service during the use of this service, you may arbitrarily commit acts that damage the goodwill of KuaiVPS, including but not limited to public postings, defamation, slander, and other issues before negotiating and communicating with KuaiVPS staff. Threatening to sue, your account, products and services may be suspended, terminated or deleted without refund. Any consequences and responsibilities arising therefrom shall be borne by you. If you cause losses to KuaiVPS, you shall be compensated.

Protection of intellectual property

Unless otherwise agreed in this agreement, based on the fact that during your use of this service, the intellectual property rights and ownership of the software and technical materials you use from third parties are still owned by such third-party suppliers, and you may not delete, modify or conceal any Any copyright, trademark or other proprietary rights statement contained in the relevant software provided by the third party.
Based on your use of this service, you guarantee that the software used is legally authorized or owned, and does not infringe any third-party intellectual property rights. If you violate the provisions of this article, the company has the right to terminate all or part of your services in accordance with this article and other relevant provisions of this agreement. If this causes losses to the company and/or third parties, you are solely responsible for it.

This clause shall continue to be valid for all parties to this agreement after the termination of this agreement.

Confidentiality agreement

Both parties agree that the disclosure of confidential information is limited to KuaiVPS and you and partners and employees who need to know. Without prior written consent, disclosure to third parties (including individuals, legal persons or other entities) is prohibited, unless the information has entered the public domain. Or the receiving party obtains it through a third party without any confidentiality obligation, or cooperates with the implementation of current laws and regulations. "Confidential Information" means:

KuaiVPS confidential information: KuaiVPS's business methods, policies, procedures, technologies, research or development projects, and sales and financial information;

User confidential information: user's business content, procedures, technology, research or development projects, payment and financial information, and all information and privacy data stored by the user in KuaiVPS products and services.

Agreement applies

This agreement will take effect immediately after you select "Agree" on the KuaiVPS service website (specifically subject to the procedures specified on the registration and shopping cart page), and the validity period is the entire duration of the cooperation between the two parties. Unless otherwise agreed in this agreement or the parties have reached a written agreement, this agreement will continue to be valid during your use of this service.

If you have any questions or comments on the content of this agreement and the operation of the service, you can contact us through customer service or sales staff.