Our
Privacy policy
Kuaivps (or "we") formulates this Privacy Policy (hereinafter referred to as "the policy") and reminds you: before using the services of kuaivps website, please read and thoroughly understand this privacy policy, and use the relevant products and services after confirming your full understanding and consent. Once you start using the Kuai VPS service, it will be regarded as acceptance and recognition of the content of this policy.
If you have any questions, comments or suggestions on the content of this policy, you can submit them through kuaivps's work order, suggestion submission platform or email（ kuaivps@gmail.com ）Contact us.
definition
User information: user information refers to the user's membership information, such as name, contact information, etc., that you register for the kuaivps website account, use the services of kuaivps, and that you submit or collected by kuaivps in order to provide services to you. For details, please refer to Article 2 of the privacy policy.
Business data: different from user information, it refers to the data that users of kuaivps upload, download and distribute through the technical services of kuaivps.
Privacy policy
This policy will help you understand the following:
1、 Scope of application of this Agreement
2、 How do we collect and use your user information
3、 How do we share, transfer and publicly disclose your user information
4、 User business data and public information
5、 How do you manage your user information
6、 How do we use cookies and similar technologies
7、 How do we protect and preserve your user information
8、 Special agreement on minor user information
9、 Update of privacy policy
10、 How to contact us
1、 Scope of application of this Agreement
1.1. This privacy policy is applicable to all services of kuaivps website. Services include page browsing, website login services, and technical services provided to you through Kuai VPS website.
1.2. This privacy policy does not apply to services provided to you by other third parties. For example, when kuaivps partners (including agent distribution and promotion rebate partners) provide services to you, the information you provide to them is not applicable to this privacy policy.
1.3. It should be noted that as a user of kuaivps, if you use the technical services of kuaivps to provide services for your users, since your business data belongs to you, you should separately agree with your users on the privacy policy.
2、 How do we collect and use your user information
（1） How we collect your user information
2.1. Help you become our member
2.1.1. When you create an account on the kuaivps website, you must provide us with your email address or your mobile phone number, and set and confirm your login password. The mobile phone number or e-mail address you submit is used to accept the verification code when you register, log in, bind your account, and retrieve your password. It is also used as one of the contact ways you specify with kuaivps to receive relevant business notices (such as service change, service expiration reminder, etc.), and kuaivps can promote, publicize products, send business notices (including bills) or send business notices to you through this contact way Business communication with you.
2.1.2. After you register your Kuai VPS account, you can continue to fill in your information in the "basic information" column of the account, including your user name, telephone number, email address, region, etc. If you do not provide this information, it will not affect your use of a specific technical service. Kuaivps may use the above methods to promote, publicize products, service notices or conduct business communication with you.
2.1.3. If you only need to use the basic services such as browsing and searching of kuaivps website, you do not need to register as our member and provide the above information.
2.2. Provide you with technical services
2.2.1. When you use specific technical services, you should provide your real identity information through your account. Kuaivps will confirm your real name information on the registration area, nature, name and registration number of your business license submitted by you through manual review.
2.2.2. During your use of the service, we will collect the following information:
2.2.2.1. Log information: when you use the services provided by our website, we will automatically collect your detailed usage of our services and save them as relevant network logs. For example, your search query content, IP address, browser type, telecom operator, language used, access date and time, and web page records you visited, etc.
2.2.2.2. User account support information: Based on the user's consultation records, fault reporting records and troubleshooting process (such as communication or call records) generated by your use of kuaivps service, kuaivps will record and analyze these information to respond to your help request in a more timely manner and to improve the service.
2.2.3. When we provide business functions or specific services to you, we will collect, use, store, provide and protect your user information in accordance with this policy and the corresponding product service agreement; If you collect your user information beyond the scope of this policy and the corresponding product service agreement, we will separately explain the scope and purpose of information collection to you, and collect your information necessary for providing the corresponding service with your consent; If you choose not to provide the above information, it will affect your use of the corresponding products, but will not affect your use of the basic functions of kuaivps website and other products.
（2） How we use your user information
2.3. We use the user information submitted by you and collected by us for the following purposes:
2.3.1. In order to provide services to you, we will send you information, notice or conduct business communication with you, including but not limited to the verification code necessary to ensure the completion of services and push notice necessary to use services;
2.3.2. In order to maintain and improve the service and provide you with more personalized information display, we may combine the user information from one service of kuaivps website with the information from other services, make feature models and user portraits, display and push information and possible commercial advertisements to you, including but not limited to the news and marketing of kuaivps products Activities and promotional information, kuaivps third party promotion information, or other content you may be interested in. If you don't want to receive the commercial electronic message sent to you by us, you can reply to unsubscribe by SMS or unsubscribe according to the unsubscribe method provided in the message;
2.3.3. We may design, develop and promote brand-new products and services based on the statistical data of user information; we will make statistics on the use of our services, and may share these statistical information with the public or a third party, but these statistical information does not include any identification information of you;
2.3.4. In order to improve the security of services provided by us, our affiliated companies and partners, ensure the security of the operating environment and identify the abnormal status of the account, protect the personal and property security of you or other users or the public from infringement, better prevent phishing sites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations Against laws and regulations or kuaivps related agreements and rules, we may use your member information, integrate equipment information, relevant network logs and information legally shared by our affiliated companies and partners to judge your account and transaction risk, conduct identity verification, detect and prevent security incidents, and take necessary records, audit, analysis and disposal according to law measures;
2.3.5. We will inform you again and obtain your express consent if it is beyond the stated purpose of collecting user information, or before using user information beyond the scope of direct or reasonable connection.
3、 How do we share, transfer and publicly disclose your user information
3.1. Sharing
We will not share your user information with other organizations and individuals, except in the following cases:
3.1.1. Sharing with explicit consent: after obtaining your explicit consent, we will share your user information with other parties;
3.1.2. Sharing under legal circumstances: we may share your user information according to laws and regulations, litigation and arbitration, or according to the requirements of administrative and judicial organs;
3.1.3. In order to facilitate a transaction or assist in resolving disputes, in some cases, only sharing your user information can facilitate a transaction or handle disputes or disputes between you and others. For example, in a transaction created on the kuaivps cloud market, if any party to the transaction has fulfilled or partially fulfilled its transaction obligations and made a request for information disclosure, kuaivps has the right to decide to provide its transaction information to the user Party's contact information and other necessary information to facilitate the completion of the transaction;
3.1.4. Share with authorized partners: we may entrust trusted partners to provide services, so we may share some of your user information with partners to provide better customer service and optimize user experience. We will only share your user information for legitimate, legitimate, necessary, specific and specific purposes, and only share the user information necessary to provide services. Our partners have no right to use the shared user information for any other purpose.
At present, our authorized partners include the following types: suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business, including providing basic technical services, consulting, analysis and other professional services.
3.2. Assignment
We will not transfer your user information to any company, organization or individual, except for the following circumstances:
3.2.1. Transfer with explicit consent: after obtaining your explicit consent, we will transfer your user information to other parties;
3.2.2. In the case of merger, acquisition or bankruptcy liquidation between kuaivps and other legal entities, or in other cases involving merger, acquisition or bankruptcy liquidation, if user information transfer is involved, we will require the new company or organization holding your user information to continue to be bound by this policy, otherwise we will require the company, organization or individual to seek your authorization again.
3.3. Public disclosure
We will only publicly disclose your user information under the following circumstances:
3.3.1. With your explicit consent or based on your active choice, we may publicly disclose your user information;
3.3.2. Or in order to protect the personal and property safety of users of kuaivps platform and its affiliated companies or the public from infringement, we may disclose user information about you in accordance with applicable laws or relevant agreements and rules of kuaivps platform. For example, if you sell fake or pirated goods as a cloud market service provider, we may publicly disclose the main body information and punishment of your store.
3.4. Exceptions to obtaining prior authorization for sharing, transferring and public disclosure of user information
Under the following circumstances, no prior authorization is required for sharing, transferring or disclosing your user information:
3.4.1. Related to national security and national defense security;
3.4.2. Related to public safety, public health and major public interests;
3.4.3. Related to criminal investigation, prosecution, trial and execution of judgment, etc;
3.4.4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to get my consent;
3.4.5. Personal information that you disclose to the public on your own;
3.4.6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
4、 User business data and public information
Unlike your user information, for user business data and public information, kuaivps will process it as follows:
4.1. user business data
4.1.1. the data you provide through kuaivps, processing, storing, uploading, downloading, distributing and other methods are all your user business data, and you have your user business data completely. As a cloud service provider, kuaivps will only strictly follow your instructions to process your business data. We will not use or disclose your business data without authorization except as required by the laws and regulations agreed with you or implemented clearly.
4.1.2. you shall be responsible for the source and content of your user business data, and kuaivps prompts you to judge the legitimacy of the data source and content carefully. All results and responsibilities caused by your user's business data content violating laws and regulations, departmental rules or national policies shall be borne by you.
4.1.3. according to your agreement with kuaivps, kuaivps stores user business data in the selected area and data center. Kuaivps adheres to its security commitment to users and protects the data stored in the kuaivps data center according to applicable laws.
4.2. public information
4.2.1. public information refers to any information you share publicly, which can be viewed or accessed by anyone during the use and non use of the kuaivps website service.
4.2.2. please protect your personal information properly and provide it to others only if necessary. You can also establish contacts and share with each other through our services. When you create communication, transaction or sharing through our services, you can choose the communication, transaction or sharing object independently as the third party who can see your contact information, exchange information or share content. If you find your personal information leaking, especially your account or password, please contact kuaivps customer service immediately so that kuaivps can take corresponding measures.
5、 How do you manage your user information
5.1. you can log in to the kuaivps website or the client "management console" to query, manage (change, delete) basic business information (basic information) and contact information submitted when using the kuaivps service.
5.2. if you need to change the real name certification information of your kuaivps account, you need to contact kuaivps through work order, customer service, telephone, etc., and operate according to the process specified by kuaivps.
5.3. in the following cases, you can request us to delete user information:
5.3.1. if our behavior of handling user information violates laws and regulations;
5.3.2. if we collect and use your user information, we do not get your explicit consent;
5.3.3. if our handling of personal information seriously violates the agreement with you.
To ensure security, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
6、 How do we use cookies and similar technologies
6.1. to ensure the website is running properly, to gain easier access experience and recommend to you what you may be interested in, we will store small data files named cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. Kuaivps can only read cookies provided by kuaivps.
6.2. with the aid of cookies, it can store data such as your preferences or items in the purchase list. The next time you visit again, we will display the information you need; or kuaivps will identify your source website through cookies file so that kuaivps can track the advertising effect of kuaivps.
6.3. you can manage cookies according to your preferences, or you can clear all cookies saved on your computer. Most web browsers have the ability to block cookies. But if you do, you need to change user settings every time you visit our website. To learn more about how to change browser settings, visit the browser's related settings page you are using.
6.4 in addition to cookies, we will use other similar technologies such as website beacons and pixel tags on the website. For example, the email we send to you may contain an address link to the content of our website. If you click on the link, we will track this click to help us understand your product or service preferences so that we can actively improve our customer service experience. Website beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in email, we can know if the email is open. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
7、 How do we protect and preserve your user information
7.1. kuaivps attaches great importance to your information security. We strive to take all reasonable physical, electronic and management security measures to protect your user information. Prevent unauthorized access, public disclosure, use, modification, damage or loss of user information. For example, we provide HTTPS protocol Safe Browsing mode for kuaivps website; we will use encryption technology to improve the security of user information; we will use trusted protection mechanism to prevent malicious attacks on user information; we will deploy access control mechanism to ensure that only authorized personnel can access user information; We will also hold a security and privacy protection law course to strengthen the awareness of the importance of protecting users' information.
7.2. we will take reasonable and feasible measures to avoid collecting irrelevant user information. We will only retain your user information for the period required to achieve the purposes set forth in the cost policy unless permitted by law. After the above-mentioned user information retention period, we will delete or anonymize your personal information.
7.3. please use complex password to help us ensure the security of your account. We will try our best to ensure the security of any information you send us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access to, public disclosure, tampering or destruction of information, and damage to your legal rights and interests, we will bear the corresponding legal responsibility.
7.4. after the user information security event (leakage, loss, etc.) is unfortunately occurred, we will inform you in time according to the requirements of laws and regulations: the basic situation and possible impact of the security event, the measures we have taken or will take, the suggestions that you can prevent and reduce the risk independently, and the remedial measures for you. We will inform you of the relevant events in a timely manner, such as email, letter, telephone, push notice, etc. if it is difficult to inform the user of the information subject one by one, we will issue the announcement in a reasonable and effective way.
7.5. at the same time, we will also report the disposal of user information security incidents according to the requirements of regulatory authorities.
7.6. we will store the collected user information in the people's Republic of China and Hong Kong Special Administrative Region. If personal information is transmitted to and outside the territory due to business needs in accordance with applicable laws, we will obtain your consent in advance and inform you of the purpose, receiver, security measures and safety risk of the user information exit.
7.7. in case of the suspension of operation of kuaivps products and services, we will take reasonable measures to protect your user information security, including timely stop the activities of continuing to collect user information; notice of stopping operation will be notified to users in the form of one by one delivery or announcement; and personal information held will be deleted or anonymized.
8、 Special agreement on minor user information
8.1. we mainly provide products and services for adults. If you are a minor, we ask your parents or guardians to read this privacy policy carefully and use our services or provide us with information with the consent of your parents or guardians.
8.2. in the case of collecting personal information about minors with the consent of parents or guardians to use our products or services, we will only use, share, transfer or disclose such information as is permitted by laws and regulations, and expressly agreed or protected by parents or guardians.
9、 Update of privacy policy
9.1. our privacy policy may be revised.
9.2. without your express consent, we will not limit your rights under this privacy policy. We will publish any changes to privacy policy on this page.
9.3. for major revisions, we will also provide more significant notices (including for some services, we will inform you through the way of website publicity and even provide you with pop-up prompts to explain the specific changes to privacy policies).
9.4 major changes referred to in this policy include but are not limited to:
9.4.1. our service mode has changed greatly. For example, the purpose of processing user information, the type of user information processed, the usage of user information, etc;
9.4.2. we have made significant changes in control, organizational structure, etc. Such as business adjustment, bankruptcy merger and acquisition and other owner changes;
9.4.3. changes in the main objects of user information sharing, transfer or public disclosure;
9.4.4. your right to participate in user information processing and the way of exercising it have changed significantly;
9.4.5. we are responsible for handling the changes of the responsible department, contact information and complaint channel of user information security;
9.4.6. when the user information security impact assessment report indicates that there is a high risk.
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